Skip to main content
Horizon Labs

AI consultancy & digital studio · London

Your business, ready for what's next.

We help established UK businesses win more enquiries and save staff hours — with modern websites, practical AI and custom software, delivered at a fixed price, in plain English.

What happens next

  1. Free 20-minute call
  2. Fixed-price proposal in 48 hours
  3. We get started
  • Fixed-price proposals
  • You own everything
  • UK-based team
  • More enquiries

    Convert visitors 24/7

    A modern website and an assistant that answers, books and qualifies — while you sleep.

  • Less admin

    Automate repetitive work

    Quotes, documents, data entry and follow-ups handled in minutes, not hours.

  • Clear decisions

    See what's working in your numbers

    Live dashboards and plain-English insights, so you can act on facts, not hunches.

The problem

Your business has moved on. Has your website?

You've spent years building a business people trust. But if your website is dated and your team is buried in manual work, you're losing enquiries you never see and paying for hours that add nothing.

  1. Enquiries slip away

    Visitors judge you in seconds. A slow, dated site — or a contact form that waits until Monday — sends them straight to a competitor.

  2. Skilled people do admin

    Re-keying data, chasing paperwork and building quotes by hand eats the hours your best people should spend on customers.

  3. Decisions run on gut feel

    The numbers are in there somewhere, scattered across spreadsheets and systems, and they arrive too late to act on.

Why now

Your competitors are already using AI.

Not in science-fiction ways — in small, practical ones. Faster replies. Quicker quotes. Less time on paperwork. Each improvement is modest on its own, but together they compound, and the gap between businesses that adopt them and those that don't grows every quarter.

the gaptodayin a few years
Businesses using practical AIBusinesses standing still

The good news?

You don't need to become a tech company — just take the right next step. Most of our clients start with one well-chosen improvement that pays for itself, then build from there.

How it works

One clear path from where you are to where you want to be

Start with a review, or jump straight to what you need. Every step stands on its own, and each one builds on the last.

AI for your industry

Practical AI, shaped around how your sector works

No generic chatbots. Here's what modernising looks like for businesses like yours.

Solicitors

An enquiry assistant that books consultations

The challenge
New-client enquiries arrive at all hours, and the firms that reply first tend to win the instruction. Fee earners lose time to calls that turn out not to be a fit.
What we build
An AI enquiry assistant on your website answers common questions about fees and process, checks the type of matter and conflicts information, then books an initial consultation with the right fee earner.

Typically delivered with Horizon Assist and Horizon Web.

  • Answers fee and process questions 24/7
  • Captures matter type and key details
  • Books consultations into fee earners' diaries
  • Clear disclosure and SRA-friendly wording

Measured outcome

  • We measure response time, day or night
  • We measure more consultations booked

The transformation

From dated to sharp, in weeks

Drag the slider to see a typical refresh: the same business, the same services — clearer, faster and built to turn visitors into enquiries.

Illustrative example of a website refresh for a fictional engineering firm.

Free offer

Get a free website health check

Send us your web address and we'll email you a short, plain-English check of your site's speed, mobile experience, search basics and enquiry flow. No obligation, no sales call unless you ask for one.

We reply within 1 working day.

Time and money saved

What is admin really costing you?

Move the sliders to estimate what automating part of your team's repetitive work could be worth each year.

8 people
8 hours
£25/hour
Share of admin that can be automated

Estimated annual saving

£22,080

883 hours freed up each year

How we work it out

8 staff × 8 hrs × 30% × 46 weeks × £25

  • 46 working weeks a year, allowing for holidays and bank holidays.
  • Hourly cost should include employer's National Insurance and pension, not just salary.
  • We assume only the share of admin you choose above can be automated. 30% is a cautious starting point for repetitive tasks like data entry, quoting and document drafting.
  • This is an illustrative estimate, not a guarantee. A Horizon Review gives you real figures for your business.
Get real figures with a Horizon Review

Why Horizon Labs

Built for businesses that value straight answers

  • UK-based

    A London team that understands UK businesses, UK customers and UK GDPR.

  • Fixed-price proposals

    You know the full cost before we start. No day rates, no creeping invoices.

  • You own your code and data

    Everything we build is yours: code, content, data and accounts.

  • No lock-in

    Monthly services run on rolling contracts. Stay because it's working, not because you're stuck.

  • Reply within 1 working day

    Every email and enquiry gets a real answer from a real person, fast.

  • Plain English, no jargon

    We explain what things do for your business, not how clever the technology is.

The best of an agency, a consultancy and a software team

There are other ways to modernise. Here's how they usually stack up.

  • Traditional web agency

    No AI or automation

    • YesWebsites
    • NoAI & automation
    • YesOngoing support
    • NoFixed price, plain English
  • Freelancer

    No ongoing support

    • YesWebsites
    • NoAI & automation
    • NoOngoing support
    • YesFixed price, plain English
  • Big consultancy

    Cost and jargon

    • NoWebsites
    • YesAI & automation
    • YesOngoing support
    • NoFixed price, plain English
  • DIY tools

    Your time, patchy results

    • YesWebsites
    • NoAI & automation
    • NoOngoing support
    • YesFixed price, plain English
  • Horizon Labs

    • YesWebsites
    • YesAI & automation
    • YesOngoing support
    • YesFixed price, plain English

Is this for you?

We're a good fit if…

  • You run an established UK business, typically 5 to 250 people
  • Your website or processes haven't kept pace with the business
  • You want measurable results, not technology for its own sake
  • You'd like a fixed price and a partner who explains things plainly

And to be honest

We're probably not right if…

  • You're looking for the cheapest possible template site
  • You want AI to replace your team rather than support it
  • You need a pre-launch startup MVP built in a fortnight
  • You'd rather not be involved in decisions about your business

No-risk promise

Modernising shouldn't feel like a gamble

  • Fixed-price proposals

    The price we agree is the price you pay.

  • Review fee credited

    Your Horizon Review fee comes off any project signed within 60 days.

  • You own everything

    Code, content, data and accounts are yours from day one.

  • No lock-in

    Rolling monthly services. Leave whenever you like, with everything.

FAQ

Questions owners ask us

How much does it cost?

A Horizon Review is £1,950 fixed. Website Refreshes start from £3k and Growth Websites from £8k. Monthly services start at £150 (Care), £300 (Assist) and £500 (Ops). Custom platforms are quoted to the job. Every project gets a fixed-price proposal before any work begins.

How long do projects take?

A Horizon Review takes 7–10 working days from the discovery session to your written report. A Website Refresh is typically four to six weeks, a Growth Website six to ten, and AI assistants are usually live within two to four weeks. Your proposal includes a timeline.

Is our data secure? What about GDPR?

Yes. We work under UK GDPR, sign a data processing agreement with every client, keep data in UK or EU data centres wherever possible, encrypt it in transit and at rest, and never allow your data to be used to train public AI models.

Will AI replace our staff?

That isn't the aim, and it's not what we build. We use AI to take repetitive admin off your team so they can spend more time on customers, quality and growth. A person stays in control of every decision that matters.

What happens after launch?

Every project includes 30 days of post-launch support. After that, Horizon Care keeps everything hosted, secure and up to date, handles small changes, and includes a quarterly AI review. And because you own everything, you're free to look after it yourself or move elsewhere.

Ready to see what's on your horizon?

Book a free 20-minute call. We'll listen, tell you honestly where we think you could gain the most, and follow up with a fixed-price proposal if it makes sense.

What happens next

  1. Free 20-minute callTell us where the business is and where you want it to be. No pitch, no jargon.
  2. Fixed-price proposal in 48 hoursA clear scope, timeline and price in plain English. No surprises later.
  3. We get startedAgree the plan and we begin, with a short progress update every week.